Managing Product Offerings¶
Product Offerings¶
Product Offerings are the vehicle to make Product available to End User Accounts. The following types of offerings can be created:
ADMINISTRATIVE
used to provision content to users via the customer portal or the management API.EVENT TICKET
used to sell tickets to events occurring at a specific time.RENTAL
used to rent content to users from the time of rental for a certain period of time.SUBSCRIPTION
used to make content available by subscription.PURCHASE
used to provide content to user from the time of purchase and on-wards. Buy to own.
Relationship to Tax-Rates¶
Since September 2023 the VAT rate is specified as separate Tax-Rates. This will allow having the same product offering and apply different Tax-Rates for the different countries.
This will not impact existing Product Offerings.
See Tax Rates
Add a Product Offering¶
Follow these instructions to create product offerings.
Customer Portal¶
1. Navigate to Offerings¶
- In the context menu (on top), select:
- Customer
- Business unit
- Using service menu (on the left), navigate to:
MONETIZE
->OFFERINGS
2. Create a Product Offering¶
- Press the
CREATE
in the Create New Offering box - In
OFFERING TYPE
Select the type of offering you want to create
The following section will give details per offering type:
ADMINISTRATIVE
used to provision content to users via the customer portal or the management API.EVENT TICKET
used to sell tickets to events occurring at a specific time.RENTAL
used to rent content to users from the time of rental for a certain period of time.SUBSCRIPTION
used to make content available by subscription.PURCHASE
used to provide content to user from the time of purchase and on-wards. Buy to own.
3. Step General¶
Attributes¶
NAME
Name of the offering visible for users.DESCRIPTION
Description of the offering visible for users.EXTERNAL ID
If provided, this ID can be used to refer to offering in the management API.AUTO PROVISION
If checked, all new users will automatically be provision with the offering. NOTE only one product offering may have this setting.
4. Step Product¶
Attributes¶
PRODUCT
Which product this offering entitles the user to.
5. Step Account plan¶
Attributes¶
ACCOUNT PLAN
Which account plan this offering entitles the user to.
6. Market¶
This step is not present for ADMINISTRATIVE
Product Offerings.
This defines in which countries the Product Offerings is available.
ALLOWED REGIONS
See How product offerings are selected.ALLOWED COUNTRIES
See How product offerings are selected.DISALLOWED REGIONS
See How product offerings are selected.DISALLOWED COUNTRIES
See How product offerings are selected.
7. Pricing¶
This step is not present for ADMINISTRATIVE
Product Offerings.
The price of the product offering. VAT is specified by Tax Rates.
8. Validity¶
This step is not present for ADMINISTRATIVE
Product Offerings.
Rental attributes¶
SALES START
When the offering will become available for rental.SALES STOP
When the offering no longer will be available for rental.RENTAL LENGTH
For how long the product is to be available for the user from the time of rental.RENTAL EXPIRY
The time window the user has; to start consuming the product. If set, the Rental Length is applied when the user starts to play the bought content. Otherwise, the Rental Length is applied from time of purchase.
Subscription attributes¶
FREE PERIOD
If stated, for how long shall the user get the subscription free of charge. E.g. first two weeks free.PAYMENT PERIOD
How often is the subscription renewed.DISCOUNTED PAYMENTS
If stated, what is the price for first stated payment periods. E.g. first 3 months only 4.99.SALES START
When the subscription will become available for signup.SALES STOP
When the subscription no longer will be available for signup.
Purchase attributes¶
SALES START
When the offering will become available for purchase.SALES STOP
When the offering no longer will be available for purchase.
Event ticket attributes¶
SALES START
When the tickets will become available for purchase.SALES STOP
When the tickets no longer will be available for purchase.VIEWING START
When the event starts. NOTE that the publication of the product relates to this.VIEWING LENGTH
Duration of the event. NOTE that the publication of the product relates to this.
Integration with Tax Rates¶
In order to be sellable a Tax Rate must be defined for all countries the Product Offering is sold in.
- Last column in the POs listing will show whether PO is tax rate complete or not (Tick for tax-rate complete and Warning sign for not tax-rate complete). If POs have got countries selected in the Market section, then for them to be tax-rate complete either global tax-rate should be present ot tax-rates for all those countries should be there.
- Only tax-rate complete offerings will be visible in the white label app for users
- Only tax-rate complete offerings will be selectable while adding offerings to account from -
USERS
->USER ACCOUNTS
.