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Managing Product Offerings

Product Offerings

Product Offerings are the vehicle to make Product available to End User Accounts. The following types of offerings can be created:

  • PROVISION used to provision content to users via the customer portal or the management API.
  • EVENT TICKET used to sell tickets to events occurring at a specific time.
  • RENTAL used to rent content to users from the time of rental for a certain period of time.
  • SUBSCRIPTION used to make content available by subscription.
  • PURCHASE used to provide content to user from the time of purchase and on-wards. Buy to own.

Add a Product Offering

Follow these instructions to create product offerings.

Customer Portal

1. Navigate to Offerings

  1. In the context menu (on top), select:
    • Customer
    • Business unit
  2. Using service menu (on the left), navigate to:
    • MONETIZE -> OFFERINGS

Customer Portal Offering Create

2. Create a Product Offering

  1. Press the CREATE in the Create New Offering box
  2. In OFFERING TYPE Select the type of offering you want to create

The following section will give details per offering type: * PROVISION used to provision content to users via the customer portal or the management API. * EVENT TICKET used to sell tickets to events occurring at a specific time. * RENTAL used to rent content to users from the time of rental for a certain period of time. * SUBSCRIPTION used to make content available by subscription. * PURCHASE used to provide content to user from the time of purchase and on-wards. Buy to own.

Provision

Customer Portal Offering Create

Attributes

  • NAME Name of the offering visible for users.
  • DESCRIPTION Description of the offering visible for users.
  • EXTERNAL ID If provided this ID can be used to refer to offering in the management API.
  • PRODUCTS Which product this offering entitles the user to.
  • AUTO PROVISION If checked all new users will automatically be provision with the offering. NOTE only one product offering may have this setting.

Event Ticket

Customer Portal Offering Create

Attributes

  • NAME Name of the offering visible for users.
  • DESCRIPTION Description of the offering visible for users.
  • EXTERNAL ID If provided this ID can be used to refer to offering in the management API.
  • PRODUCTS Which product this offering entitles the user to.
  • PRICE The price in specified currency.
  • VAT% The VAT rate in percentage and if VAT is included in the PRICE or not.
  • ALLOWED REGIONS See How product offerings are selected.
  • ALLOWED COUNTRIES See How product offerings are selected.
  • DISALLOWED REGIONS See How product offerings are selected.
  • DISALLOWED COUNTRIES See How product offerings are selected.
  • SALES START When the tickets will become available for purchase.
  • SALES STOP When the tickets no longer will be available for purchase.
  • VIEWING START When the event starts. NOTE that the publication of the product relates to this.
  • VIEWING LENGTH Duration of the event. NOTE that the publication of the product relates to this.

Rental

Customer Portal Offering Create

Attributes

  • NAME Name of the offering visible for users.
  • DESCRIPTION Description of the offering visible for users.
  • EXTERNAL ID If provided this ID can be used to refer to offering in the management API.
  • PRODUCTS Which product this offering entitles the user to.
  • PRICE The price in specified currency.
  • VAT% The VAT rate in percentage and if VAT is included in the PRICE or not.
  • ALLOWED REGIONS See How product offerings are selected.
  • ALLOWED COUNTRIES See How product offerings are selected.
  • DISALLOWED REGIONS See How product offerings are selected.
  • DISALLOWED COUNTRIES See How product offerings are selected.
  • SALES START When the offering will become available for rental.
  • SALES STOP When the offering no longer will be available for rental.
  • RENTAL LENGTH For how long the product is to be available for the user from the time of rental.
  • RENTAL EXPIRY The time window the user has; to start consuming the product. If set, the Rental Length is applied when the user starts to play the bought content. Otherweise, the Rental Length is applied from time of purchase.

Subscription

Customer Portal Offering Create

Attributes

  • NAME Name of the offering visible for users.
  • DESCRIPTION Description of the offering visible for users.
  • EXTERNAL ID If provided this ID can be used to refer to offering in the management API.
  • PRODUCTS Which product this offering entitles the user to.
  • PRICE The price in specified currency.
  • VAT% The VAT rate in percentage and if VAT is included in the PRICE or not.
  • ALLOWED REGIONS See How product offerings are selected.
  • ALLOWED COUNTRIES See How product offerings are selected.
  • DISALLOWED REGIONS See How product offerings are selected.
  • DISALLOWED COUNTRIES See How product offerings are selected.
  • FREE PERIOD If stated, for how long shall the user get the subscription free of charge. E.g. first two weeks free.
  • PAYMENT PERIOD How often is the subscription renewed.
  • DISCOUNTED PAYMENTS If stated, what is the price for first stated payment periods. E.g. first 3 months only 4.99.
  • SALES START When the subscription will become available for signup.
  • SALES STOP When the subscription no longer will be available for signup.

Purchase

Customer Portal Offering Create

Attributes

  • NAME Name of the offering visible for users.
  • DESCRIPTION Description of the offering visible for users.
  • EXTERNAL ID If provided this ID can be used to refer to offering in the management API.
  • PRODUCTS Which product this offering entitles the user to.
  • PRICE The price in specified currency.
  • VAT% The VAT rate in percentage and if VAT is included in the PRICE or not.
  • ALLOWED REGIONS See How product offerings are selected.
  • ALLOWED COUNTRIES See How product offerings are selected.
  • DISALLOWED REGIONS See How product offerings are selected.
  • DISALLOWED COUNTRIES See How product offerings are selected.
  • SALES START When the offering will become available for purchase.
  • SALES STOP When the offering no longer will be available for purchase.