Exports
In the Customer Portal Exports you can export your analytics data using your explorations marked as an export (more information can be found under Insights Exploration) or our predefined exports. We currently support the CSV and XLS formats.
Note that if you are experiencing trouble fetching the data it could be due to the fact that it can take a long time to crunch the data. We recommend retrying after 30 seconds, the cached data might then be retrievable.
The Predefined Exports
| Field |
Data Type |
Description |
Remarks |
| Content.Asset.Id |
Text |
Asset ID |
|
| Playback.Sessions.Total/cnt |
Number |
|
|
| Playback.Sessions.Unique/cnt |
Number |
|
|
| Playback.Completed_ratio/pct |
Number |
|
Including decimals |
| Playback.Duration/sum|s |
Number |
|
|
| Playback.Duration/avg|s |
Number |
|
Including decimals |
| Field |
Data Type |
Description |
Remarks |
| Content.Asset.Id |
Text |
Asset ID |
|
| Playback.Startup_time/avg|s |
Number |
|
Including decimals |
| Playback.Buffer_ratio/avg |
Number |
|
Including decimals |
| Playback.Startup.Total/cnt |
Number |
|
|
| Playback.Startup_failure.Total/cnt |
Number |
|
|
| Playback.Sessions.Total/cnt |
Number |
|
|
| Playback.Sessions_error.Unique/cnt |
Number |
|
|
Audience Location
| Field |
Data Type |
Description |
Remarks |
| Audience.Country.Name |
Text |
ISO 3366 country name |
|
| Users.Active/cnt |
Number |
Number of viewers seen |
|
| Playback.Sessions.Total/cnt |
Number |
Sessions created by all users |
|
| Playback.Duration/avg|s |
Number |
|
Including decimals |
| Field |
Data Type |
Description |
Remarks |
| Audience.Device.Os_family |
Text |
|
|
| Playback.Sessions.Total/cnt |
Number |
|
|
| Users.Active/cnt |
Number |
|
|
Audience Sessions
| Field |
Data Type |
Description |
Remarks |
| User.Meta.Account_id |
Text |
|
|
| Playback.Sessions.Total/cnt |
Number |
|
|
| Playback.Duration/sum|ms |
Number |
|
|
| Playback.Duration/avg|ms |
Number |
|
|
Response Times
After the first single row of column headers, there are an additional 8 rows of aggregated data for the whole period.
This is followed by rows of data aggregated per our during the period.
| Field |
Data Type |
Description |
Remarks |
| Customer |
Text |
|
|
| Start |
Timestamp |
|
ISO 8601 compliant date and time |
| End |
Timestamp |
|
ISO 8601 compliant date and time |
| Responses >1s percentage |
Percentage |
|
Includes trailing % |
| >1s responses |
Number |
|
|
| Total requests |
Number |
|
|
Error Responses
After the first single row of column headers, there are an additional 8 rows of aggregated data for the whole period. This is followed by rows of data aggregated per our during the period.
| Field |
Data Type |
Description |
Remarks |
| Customer |
Text |
|
|
| Start |
Timestamp |
|
ISO 8601 compliant date and time |
| End |
Timestamp |
|
ISO 8601 compliant date and time |
| Error response percentage |
Percentage |
|
Includes trailing % |
| 5xx responses |
Number |
|
|
| Total requests |
Number |
|
|
Transactions
| Field |
Data Type |
Description |
Remarks |
| Id |
UUID |
RedBee unique ID for this transaction |
|
| Purchase Id |
UUID |
|
|
| Account Id |
Text |
|
|
| Product Offering |
Text |
RedBee human readable name of the product offering |
|
| Asset Id |
|
RedBee unique ID for the asset included |
Empty if no asset related |
| Asset |
|
RedBee human readable name for the asset |
Empty if no asset related |
| Amount Currency |
Text |
Currency used for the transaction |
ISO 4217 |
| Amount |
Decimal |
Amount paid |
This can be lower than the offering price if a voucher is used |
| Offering Amount Currency |
Text |
Currency for the bought offering |
ISO 4217 |
| Offering Amount |
Text |
Price listed for the bought offering |
This is typically identical to what the end-user have paid |
| Status |
Text |
|
|
| Completed Time |
Timestamp |
Date and time when the transaction was registered |
ISO 8601 compliant |
| Payment Provider Transaction Id |
Text |
Unique ID for this transaction from the payment provider |
|
| Country Code |
Text |
|
ISO 3166-1 Alpha-2 |
| Voucher Code |
Text |
Voucher code used to discount a purchase |
Empty if no voucher used |
| Batch Id |
|
|
|
| Promotion Id |
|
|
|