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Data Export

In order to get data out of the system, it is possible to manually export different sets of data under Insights -> EXPORTS in the Customer Portal.

Downloaded Reports

Base Report - Deprecated

A condensed report containing analytics / insights data about the selected customers business unit.

Page Title Content
1 Base Report Report metadata
2 User Analytics - Active Users Overview of active users of the service
3 Session Analytics - Sessions Statistics of started sessions
4 Session Analytics - Errors Errors for sessions, as reported by players
5 Session Analytics - Bitrates Average streaming bitrate used for sessions
6 Session Analytics - Most Popular Weekday Popularity of streaming based on day of week

Downloaded Exports

Media Consumption

Field Data Type Description Remarks
Title Name of the asset Currently not included
ID Text Asset ID
Plays Number
Unique viewers Number
Play completion ratio Number Including decimals
Viewed ms Number
Average viewed ms Number Including decimals

Media Performance

Field Data Type Description Remarks
Title Name of the asset Currently not included
ID Text Asset ID
Startup Duration in seconds Number Including decimals
Buffering ratio Number Including decimals
Total attempts Number
Startup Failures Number

Audience Location

Field Data Type Description Remarks
Country Text ISO 3366 country name
Users Tex Number of viewers seen
Sessions Number Sessions created by all users
Average Sessions Per User Number Including decimals
Average Session duration (seconds) Number Including decimals

Audience Platforms

Field Data Type Description Remarks
Device Text
Device Model Text
OS Version Text
Sessions Number
Users Number

Audience Sessions

Field Data Type Description Remarks
Account ID Text
Sessions Number
Total Watched Milliseconds Number
Average Watched Milliseconds Number

Response Times

After the first single row of column headers, there are an additional 8 rows of aggregated data for the whole period.
This is followed by rows of data aggregated per our during the period.

Field Data Type Description Remarks
Customer Text
Start Timestamp ISO 8601 compliant date and time
End Timestamp ISO 8601 compliant date and time
Responses >1s percentage Percentage Includes trailing %
>1s responses Number
Total requests Number

Error Responses

After the first single row of column headers, there are an additional 8 rows of aggregated data for the whole period. This is followed by rows of data aggregated per our during the period.

Field Data Type Description Remarks
Customer Text
Start Timestamp ISO 8601 compliant date and time
End Timestamp ISO 8601 compliant date and time
Error response percentage Percentage Includes trailing %
5xx responses Number
Total requests Number

Transactions

Field Data Type Description Remarks
Id UUID RedBee unique ID for this transaction
Purchase Id UUID
Account Id Text
Product Offering Text RedBee human readable name of the product offering
Asset Id RedBee unique ID for the asset included Empty if no asset related
Asset RedBee human readable name for the asset Empty if no asset related
Amount Currency Text Currency used for the transaction ISO 4217
Amount Decimal Amount paid This can be lower than the offering price if a voucher is used
Offering Amount Currency Text Currency for the bought offering ISO 4217
Offering Amount Text Price listed for the bought offering This is typically identical to what the end-user have paid
Status Text
Completed Time Timestamp Date and time when the transaction was registered ISO 8601 compliant
Payment Provider Transaction Id Text Unique ID for this transaction from the payment provider
Country Code Text ISO 3166-1 Alpha-2
Voucher Code Text Voucher code used to discount a purchase Empty if no voucher used
Batch Id
Promotion Id